Our holistic approach offers comfort and dignity when needed most by an interdisciplinary team that is committed to offering the best personal care possible.

Our medical director, Dr. Tracy Geiger leads this team but also works with the patient’s primary care physician throughout the care journey. Together, they nurture the physical, social, emotional, and spiritual needs of our patients.

Patients & Family

What is Hospice?

Hospice is a specialized type of care for those facing a life limiting illness that gives them peace, comfort, and dignity. It also provides programs to families that support them after their loved one passes away.

Hospice care focuses on the quality of life rather than its length. It provides humane and compassionate care for people during their final journey so that they may live as fully and comfortably as possible.

The hospice philosophy accepts death as the final stage of life; it affirms life and does not hasten or postpone death. Hospice care treats the person rather than the disease, working to manage symptoms so that a person’s last days may be spent with dignity, surrounded by people who care.

Serenity Hospice Care empowers our patients and their families by directing their end of life care through each stage by focusing on their individualized goals. We support our patients wherever they call home, whether that is a private home, assisted living center, nursing home, or group home.

Together we work with the patient, their family, caregivers, primary care doctor, and our team which includes a hospice medical director, nurses, social workers, certified nursing assistants, volunteers, dieticians, music therapists, massage therapists, and chaplains to develop an individualized care plan that focuses on a holistic approach.

Eligibility

Patients are eligible for hospice care when a physician makes a clinical determination that life expectancy is 6 months or less if the terminal illness runs its normal course. For more details regarding eligibility please call our office at (262) 735-4297.

Payment Options

Eligible patients have coverage for hospice care under Medicare, most state Medicaid plans and many private insurance plans, from routine care to grief support services. Serenity Hospice Care also covers any equipment or medications that are related to the terminal diagnosis of the patient. If you have any questions about your insurance benefits or any possible out of pocket costs, we will help you find the answer. Just contact our office at 262-735-4297.

Examples of coverage include:

Routine Care – Symptom control to make the patient comfortable
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs
Medicaid Covered? Always – Pays 100% of costs
Private Plan Covered? Depends on your plan

General Inpatient Care – short term management for out of control symptoms provided in an inpatient facility
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs
Medicaid Covered? Always – Pays 100% of costs
Private Plan Covered? Depends on your plan

Continuous Care – short term crisis care at home or in an assisted living facility with 24 hour care provided by the hospice team
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs
Medicaid Covered? Always – Pays 100% of costs
Private Plan Covered? Depends on your plan

Respite Care – 5 day maximum patient stay in a nursing facility to give the caregiver rest so he or she can continue to provide care in the home
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs.  Patient pays 5 percent of the Medicare payment amount for inpatient respite care
Medicaid Covered? Always – Pays 95% of costs.  Patient pays 5 percent of the Medicare payment amount for inpatient respite care
Private Plan Covered? Depends on your plan

Medications – needed for the life limiting illness
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs
Medicaid Covered? Always – Pays 100% of costs
Private Plan Covered? Depends on your plan

Equipment and Supplies – needed for the life limiting illness and provided by hospice approved contractors
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs
Medicaid Covered? Always – Pays 100% of costs
Private Plan Covered? Depends on your plan

24 hour on call access to hospice staff support for patients and families
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs
Medicaid Covered? Always – Pays 100% of costs
Private Plan Covered? Depends on your plan

Grief support services and other complementary therapies
Medicare/ Medicare HMO Covered? Always – Pays 100% of costs
Medicaid Covered? Always – Pays 100% of costs
Private Plan Covered? Depends on your plan


 

Volunteers

Volunteers are an important part of the Serenity Hospice team.  Our volunteers provide support to our patients and their families.  They also provide clerical support to our office staff.  Hospice volunteers give comfort, peace, and care to patients, caregivers, and families during end of life.  Our volunteers are an integral part of our hospice program.  If you are interested in learning more about becoming a volunteer, please reach out to the Serenity Hospice Volunteer Coordinator, Ashley Wissinger at 262-735-4297.

Why Us

We are dedicated to providing compassionate and holistic care for our end of life patients and their loved ones.

Mission

The mission of Serenity Hospice Care is to provide enhanced comprehensive care to our patients and their loved ones. Serenity Hospice Care will provide that care by focusing on the holistic hospice approach, touching the physical, social, emotional, and spiritual aspects of our patients.

Serenity Hospice Care will empower our patients and families to direct their end of life care through each stage of their journey. We will direct that special care by focusing on the ultimate goals of the patient and family.

Serenity Hospice Care is committed to providing the highest quality of care utilizing our multidisciplinary team in the comfort of each patient’s home, wherever they choose to live.

Vision Statement

We strive to be one of the leading providers of a wide range of quality hospice services recognized for enduring dedication to provide innovative, professional, and compassionate care to the communities we serve.

Philosophy

Hospice is a special kind of care designed to provide sensitivity and support for people in the final phase of terminal illness.

Hospice care seeks to enable patients to carry on an alert, pain-free life and to manage other symptoms so that the last days may be spent with dignity and quality at home or in a homelike setting.

It is the goal of Serenity Hospice Care to provide palliative and supportive services to meet physical, psychological, social, and spiritual needs to the patients and caregivers in the home, health care facilities, or other residential settings. These services will be provided without regard to race, religion, gender, creed, sex, or ability to pay.

Through our mission to provide compassionate care to all of the patients we serve, we are proud to belong to the following organizations: